Frequently Asked Questions
Everything you need to know about your McGregor experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.
How do I initiate a return or exchange?
You can return or exchange any unworn items with original tags attached within 30 days of delivery. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our size chart for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
Are McGregor garments ethically produced?
Yes, we are committed to sustainable fashion. We partner with certified factories that ensure fair wages, safe working conditions, and environmentally conscious manufacturing processes.
Can I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.